{"id":27548,"date":"2025-02-27T09:34:21","date_gmt":"2025-02-27T13:34:21","guid":{"rendered":"https:\/\/horecacentrumcuracao.com\/customer-service\/frequently-asked-questions\/"},"modified":"2026-08-26T02:21:46","modified_gmt":"2026-08-26T06:21:46","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-verzendmogelijkheden\">Shipping Options<\/h2>\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1740667877148\"><strong class=\"schema-faq-question\"><strong>What are the shipping costs for my order?<\/strong><\/strong> <p class=\"schema-faq-answer\">Shipping costs vary by product and are clearly indicated on the product page in our webshop. Different rates apply for deliveries outside of Cura\u00e7ao, which you can request from our customer service. <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1740667905001\"><strong class=\"schema-faq-question\"><strong>Can I have my order shipped to an international location?<\/strong><\/strong> <p class=\"schema-faq-answer\">Yes, we offer worldwide shipping. Please contact our customer service for more information on international shipping options and costs. <\/p> <\/div> <\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-retouren\">Returns<\/h2>\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1740667929842\"><strong class=\"schema-faq-question\"><strong>How can I return a product?<\/strong><\/strong> <p class=\"schema-faq-answer\">First, inform us via email (<a href=\"mailto:info@horecacentrumcuracao.com\">info@horecacentrumcuracao.com<\/a>) about your wish to return the item, including the reason, the order number, and a copy of the invoice. Then, follow our return instructions which you will receive via email. <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1740667964711\"><strong class=\"schema-faq-question\"><strong>Are there costs associated with returning a product?<\/strong><\/strong> <p class=\"schema-faq-answer\">Yes, return shipping costs are at your own expense. Additionally, inspection fees may be charged if the product is outside the warranty period. <\/p> <\/div> <\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-garantie\">Warranty<\/h2>\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1740667991638\"><strong class=\"schema-faq-question\"><strong>How long is the warranty period for my appliance?<\/strong><\/strong> <p class=\"schema-faq-answer\">All appliances from Horecacentrum Curacao have a 3-month warranty period.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1740668015159\"><strong class=\"schema-faq-question\"><strong>What does the warranty cover?<\/strong><\/strong> <p class=\"schema-faq-answer\">The warranty covers defects resulting from normal use or manufacturing faults. User damage, wear and tear, and defects outside the warranty period are not covered. <\/p> <\/div> <\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-bestellen\">Ordering<\/h2>\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1740668042751\"><strong class=\"schema-faq-question\"><strong>How do I place an order in the webshop?<\/strong><\/strong> <p class=\"schema-faq-answer\">Choose your products, add them to your cart, and complete the purchase by filling in your delivery and payment information at checkout. You will then receive an order confirmation via email. <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1740668155112\"><strong class=\"schema-faq-question\"><strong>Can I get help choosing the right product?<\/strong><\/strong> <p class=\"schema-faq-answer\">Certainly! Our team offers personalized advice to help you find the right products. Contact us via phone or email for support.  <\/p> <\/div> <\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-betalingsmogelijkheden\">Payment Options<\/h2>\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1740668181194\"><strong class=\"schema-faq-question\"><strong>Which payment methods are accepted?<\/strong><\/strong> <p class=\"schema-faq-answer\">We accept bank transfers, iDEAL, Bancontact, PayPal, and options for business customers.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1740668234565\"><strong class=\"schema-faq-question\"><strong>Is it safe to pay online in your webshop?<\/strong><\/strong> <p class=\"schema-faq-answer\">Yes, we ensure the secure processing of your personal and financial data. All our payment options are secured to guarantee your privacy and safety. <\/p> <\/div> <\/div>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Shipping Options Returns Warranty Ordering Payment Options<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":27485,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","_eb_data_table":"","footnotes":""},"class_list":["post-27548","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.8 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Frequently Asked Questions - Horecacentrum Curacao<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions\" \/>\n<meta property=\"og:description\" content=\"Shipping Options Returns Warranty Ordering Payment Options\" \/>\n<meta property=\"og:url\" content=\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/\" \/>\n<meta property=\"og:site_name\" content=\"Horecacentrum Curacao\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/horecacentrumcuracao\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-26T06:21:46+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":[\"WebPage\",\"FAQPage\"],\"@id\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/\",\"url\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/\",\"name\":\"Frequently Asked Questions - Horecacentrum Curacao\",\"isPartOf\":{\"@id\":\"https:\/\/horecacentrumcuracao.com\/en\/#website\"},\"datePublished\":\"2025-02-27T13:34:21+00:00\",\"dateModified\":\"2026-08-26T06:21:46+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#breadcrumb\"},\"mainEntity\":[{\"@id\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740667877148\"},{\"@id\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740667905001\"},{\"@id\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740667929842\"},{\"@id\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740667964711\"},{\"@id\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740667991638\"},{\"@id\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740668015159\"},{\"@id\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740668042751\"},{\"@id\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740668155112\"},{\"@id\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740668181194\"},{\"@id\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740668234565\"}],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/horecacentrumcuracao.com\/en\/home\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Customer Service\",\"item\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Frequently Asked Questions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/horecacentrumcuracao.com\/en\/#website\",\"url\":\"https:\/\/horecacentrumcuracao.com\/en\/\",\"name\":\"Horecacentrum Curacao\",\"description\":\"Horeca apparatuur tegen de laagste prijzen\",\"publisher\":{\"@id\":\"https:\/\/horecacentrumcuracao.com\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/horecacentrumcuracao.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/horecacentrumcuracao.com\/en\/#organization\",\"name\":\"Cura\u00e7ao Hospitality Center\",\"url\":\"https:\/\/horecacentrumcuracao.com\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/horecacentrumcuracao.com\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/horecacentrumcuracao.com\/wp-content\/uploads\/2025\/02\/logo-hcc.svg\",\"contentUrl\":\"https:\/\/horecacentrumcuracao.com\/wp-content\/uploads\/2025\/02\/logo-hcc.svg\",\"caption\":\"Cura\u00e7ao Hospitality Center\"},\"image\":{\"@id\":\"https:\/\/horecacentrumcuracao.com\/en\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/horecacentrumcuracao\",\"https:\/\/www.instagram.com\/horecacentrum_curacao\/\"]},{\"@type\":\"Question\",\"@id\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740667877148\",\"position\":1,\"url\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740667877148\",\"name\":\"What are the shipping costs for my order?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Shipping costs vary by product and are clearly indicated on the product page in our webshop. Different rates apply for deliveries outside of Cura\u00e7ao, which you can request from our customer service. \",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740667905001\",\"position\":2,\"url\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740667905001\",\"name\":\"Can I have my order shipped to an international location?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, we offer worldwide shipping. Please contact our customer service for more information on international shipping options and costs. \",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740667929842\",\"position\":3,\"url\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740667929842\",\"name\":\"How can I return a product?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"First, inform us via email (<a href=\\\"mailto:info@horecacentrumcuracao.com\\\">info@horecacentrumcuracao.com<\/a>) about your wish to return the item, including the reason, the order number, and a copy of the invoice. Then, follow our return instructions which you will receive via email. \",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740667964711\",\"position\":4,\"url\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740667964711\",\"name\":\"Are there costs associated with returning a product?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, return shipping costs are at your own expense. Additionally, inspection fees may be charged if the product is outside the warranty period. \",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740667991638\",\"position\":5,\"url\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740667991638\",\"name\":\"How long is the warranty period for my appliance?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"All appliances from Horecacentrum Curacao have a 3-month warranty period.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740668015159\",\"position\":6,\"url\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740668015159\",\"name\":\"What does the warranty cover?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The warranty covers defects resulting from normal use or manufacturing faults. User damage, wear and tear, and defects outside the warranty period are not covered. \",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740668042751\",\"position\":7,\"url\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740668042751\",\"name\":\"How do I place an order in the webshop?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Choose your products, add them to your cart, and complete the purchase by filling in your delivery and payment information at checkout. You will then receive an order confirmation via email. \",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740668155112\",\"position\":8,\"url\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740668155112\",\"name\":\"Can I get help choosing the right product?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Certainly! Our team offers personalized advice to help you find the right products. Contact us via phone or email for support.  \",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740668181194\",\"position\":9,\"url\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740668181194\",\"name\":\"Which payment methods are accepted?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We accept bank transfers, iDEAL, Bancontact, PayPal, and options for business customers.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740668234565\",\"position\":10,\"url\":\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740668234565\",\"name\":\"Is it safe to pay online in your webshop?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, we ensure the secure processing of your personal and financial data. All our payment options are secured to guarantee your privacy and safety. \",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Frequently Asked Questions - Horecacentrum Curacao","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/","og_locale":"en_US","og_type":"article","og_title":"Frequently Asked Questions","og_description":"Shipping Options Returns Warranty Ordering Payment Options","og_url":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/","og_site_name":"Horecacentrum Curacao","article_publisher":"https:\/\/www.facebook.com\/horecacentrumcuracao","article_modified_time":"2026-08-26T06:21:46+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["WebPage","FAQPage"],"@id":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/","url":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/","name":"Frequently Asked Questions - Horecacentrum Curacao","isPartOf":{"@id":"https:\/\/horecacentrumcuracao.com\/en\/#website"},"datePublished":"2025-02-27T13:34:21+00:00","dateModified":"2026-08-26T06:21:46+00:00","breadcrumb":{"@id":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#breadcrumb"},"mainEntity":[{"@id":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740667877148"},{"@id":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740667905001"},{"@id":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740667929842"},{"@id":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740667964711"},{"@id":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740667991638"},{"@id":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740668015159"},{"@id":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740668042751"},{"@id":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740668155112"},{"@id":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740668181194"},{"@id":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740668234565"}],"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/horecacentrumcuracao.com\/en\/home\/"},{"@type":"ListItem","position":2,"name":"Customer Service","item":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/"},{"@type":"ListItem","position":3,"name":"Frequently Asked Questions"}]},{"@type":"WebSite","@id":"https:\/\/horecacentrumcuracao.com\/en\/#website","url":"https:\/\/horecacentrumcuracao.com\/en\/","name":"Horecacentrum Curacao","description":"Horeca apparatuur tegen de laagste prijzen","publisher":{"@id":"https:\/\/horecacentrumcuracao.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/horecacentrumcuracao.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/horecacentrumcuracao.com\/en\/#organization","name":"Cura\u00e7ao Hospitality Center","url":"https:\/\/horecacentrumcuracao.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/horecacentrumcuracao.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/horecacentrumcuracao.com\/wp-content\/uploads\/2025\/02\/logo-hcc.svg","contentUrl":"https:\/\/horecacentrumcuracao.com\/wp-content\/uploads\/2025\/02\/logo-hcc.svg","caption":"Cura\u00e7ao Hospitality Center"},"image":{"@id":"https:\/\/horecacentrumcuracao.com\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/horecacentrumcuracao","https:\/\/www.instagram.com\/horecacentrum_curacao\/"]},{"@type":"Question","@id":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740667877148","position":1,"url":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740667877148","name":"What are the shipping costs for my order?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Shipping costs vary by product and are clearly indicated on the product page in our webshop. Different rates apply for deliveries outside of Cura\u00e7ao, which you can request from our customer service. ","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740667905001","position":2,"url":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740667905001","name":"Can I have my order shipped to an international location?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Yes, we offer worldwide shipping. Please contact our customer service for more information on international shipping options and costs. ","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740667929842","position":3,"url":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740667929842","name":"How can I return a product?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"First, inform us via email (<a href=\"mailto:info@horecacentrumcuracao.com\">info@horecacentrumcuracao.com<\/a>) about your wish to return the item, including the reason, the order number, and a copy of the invoice. Then, follow our return instructions which you will receive via email. ","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740667964711","position":4,"url":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740667964711","name":"Are there costs associated with returning a product?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Yes, return shipping costs are at your own expense. Additionally, inspection fees may be charged if the product is outside the warranty period. ","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740667991638","position":5,"url":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740667991638","name":"How long is the warranty period for my appliance?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"All appliances from Horecacentrum Curacao have a 3-month warranty period.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740668015159","position":6,"url":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740668015159","name":"What does the warranty cover?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"The warranty covers defects resulting from normal use or manufacturing faults. User damage, wear and tear, and defects outside the warranty period are not covered. ","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740668042751","position":7,"url":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740668042751","name":"How do I place an order in the webshop?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Choose your products, add them to your cart, and complete the purchase by filling in your delivery and payment information at checkout. You will then receive an order confirmation via email. ","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740668155112","position":8,"url":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740668155112","name":"Can I get help choosing the right product?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Certainly! Our team offers personalized advice to help you find the right products. Contact us via phone or email for support.  ","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740668181194","position":9,"url":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740668181194","name":"Which payment methods are accepted?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"We accept bank transfers, iDEAL, Bancontact, PayPal, and options for business customers.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740668234565","position":10,"url":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/frequently-asked-questions\/#faq-question-1740668234565","name":"Is it safe to pay online in your webshop?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Yes, we ensure the secure processing of your personal and financial data. All our payment options are secured to guarantee your privacy and safety. ","inLanguage":"en-US"},"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/horecacentrumcuracao.com\/en\/wp-json\/wp\/v2\/pages\/27548","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/horecacentrumcuracao.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/horecacentrumcuracao.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/horecacentrumcuracao.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/horecacentrumcuracao.com\/en\/wp-json\/wp\/v2\/comments?post=27548"}],"version-history":[{"count":1,"href":"https:\/\/horecacentrumcuracao.com\/en\/wp-json\/wp\/v2\/pages\/27548\/revisions"}],"predecessor-version":[{"id":27549,"href":"https:\/\/horecacentrumcuracao.com\/en\/wp-json\/wp\/v2\/pages\/27548\/revisions\/27549"}],"up":[{"embeddable":true,"href":"https:\/\/horecacentrumcuracao.com\/en\/wp-json\/wp\/v2\/pages\/27485"}],"wp:attachment":[{"href":"https:\/\/horecacentrumcuracao.com\/en\/wp-json\/wp\/v2\/media?parent=27548"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}