{"id":27541,"date":"2025-02-27T09:32:59","date_gmt":"2025-02-27T13:32:59","guid":{"rendered":"https:\/\/horecacentrumcuracao.com\/customer-service\/returns\/"},"modified":"2026-08-26T02:21:17","modified_gmt":"2026-08-26T06:21:17","slug":"returns","status":"publish","type":"page","link":"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/returns\/","title":{"rendered":"Returns"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-retourbeleid-horecacentrum-curacao\">Return Policy &#8211; Horecacentrum Curacao<\/h2>\n\n<p class=\"wp-block-paragraph\">At Horecacentrum Curacao, we strive for your complete satisfaction with our products. However, should you wish to return an item, we offer a clear and fair return policy. <\/p>\n\n<h3 class=\"wp-block-heading\" id=\"h-algemene-retourprocedure\">General Return Procedure<\/h3>\n\n<ol class=\"wp-block-list\">\n<li><strong>Contact Us<\/strong>: If you wish to return a product, we kindly request that you first inform us of your return request via email. This can be done via <a href=\"mailto:info@horecacentrumcuracao.com\">info@horecacentrumcuracao.com<\/a>. Clearly state the reason for the return, the order number, and attach a copy of the invoice in your email. This helps us process your request more efficiently. In the event of damage upon delivery, this must be reported immediately.    <\/li>\n\n\n\n<li><strong>Conditions for Return Acceptance<\/strong>:\n<ul class=\"wp-block-list\">\n<li>The product must be unused and in the same condition as when purchased, complete and, if possible, in the original packaging.<\/li>\n\n\n\n<li>Ensure the product is well-packaged for the return shipment, preferably in the original packaging.<\/li>\n\n\n\n<li>Return shipping costs are at your own expense.<\/li>\n\n\n\n<li>Electronic components, used parts, and accessories are excluded from returns.<\/li>\n\n\n\n<li>Products may be refused for return if they do not meet our conditions.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n<h3 class=\"wp-block-heading\" id=\"h-specifieke-voorwaarden\">Specific Conditions<\/h3>\n\n<h4 class=\"wp-block-heading\" id=\"h-particuliere-klanten\">Private Customers<\/h4>\n\n<ul class=\"wp-block-list\">\n<li><strong>Cooling-off Period<\/strong>: You have a 14-day cooling-off period after receiving the product.<\/li>\n\n\n\n<li><strong>Non-returnable Reasons<\/strong>: Orders of incorrect dimensions that do not fit are not a valid reason for return. Always check the dimensions yourself before ordering. Used products cannot be returned.  <\/li>\n\n\n\n<li>Return shipping costs are at your own expense.<\/li>\n\n\n\n<li>Only unused items can be returned.<\/li>\n\n\n\n<li>If the return conditions are met, the full purchase price of the item will be credited (excluding shipping costs). <\/li>\n<\/ul>\n\n<h4 class=\"wp-block-heading\" id=\"h-zakelijke-klanten\">Business Customers<\/h4>\n\n<ul class=\"wp-block-list\">\n<li><strong>Cooling-off Period<\/strong>: You have a 14-day cooling-off period after receiving the product.<\/li>\n\n\n\n<li><strong>Restocking Fee<\/strong>: If the product is unused but still returned, we will charge 30% of the total purchase price as a restocking fee.<\/li>\n\n\n\n<li>Return shipping costs are at your own expense.<\/li>\n\n\n\n<li>Only unused items can be returned.<\/li>\n\n\n\n<li>If the return conditions are met, the purchase price of the item will be credited (excluding shipping costs and restocking fee). <\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\" id=\"h-advies-voor-het-plaatsen-van-een-bestelling\">Advice for Placing an Order<\/h3>\n\n<ul class=\"wp-block-list\">\n<li><strong>Check<\/strong>: Check the dimensions and voltage of the appliance before ordering. Larger equipment may require a three-phase power connection. <\/li>\n\n\n\n<li><strong>Personal Advice<\/strong>: If you have any doubts or questions about the suitability of a product, do not hesitate to contact us. We offer independent and personal advice to ensure you make the right choice. We can be reached by phone and email.  <\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">For more information and our contact details, visit our <a href=\"\/klantenservice\/contact\/\">contact page<\/a>. Your satisfaction is our priority, and we are ready to support you at every step of your purchasing process at Horecacentrum Curacao. <\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Return Policy &#8211; Horecacentrum Curacao At Horecacentrum Curacao, we strive for your complete satisfaction with our products. However, should you wish to return an item, we offer a clear and fair return policy. General Return Procedure Specific Conditions Private Customers Business Customers Advice for Placing an Order For more information and our contact details, visit [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":27485,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","_eb_data_table":"","footnotes":""},"class_list":["post-27541","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.8 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Returns - Horecacentrum Curacao<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/horecacentrumcuracao.com\/en\/customer-service\/returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns\" \/>\n<meta property=\"og:description\" content=\"Return Policy &#8211; Horecacentrum Curacao At Horecacentrum Curacao, we strive for your complete satisfaction with our products. 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